We understand that you would have queries or would need assistance over time at different stages, once you have bought a home with us. We have put together a list of possible questions with answers and contact details.
We are also sharing the relevant teams and their contact details for you to connect with as per your need.
For all pre-sales related queries you can either visit our website www.skyi.com to place a digital enquiry or call on our landline number 020-68683936.
Once you have visited our sales office and if you any follow up queries or require assistance, you can call our respective sales representative on their number or call on the landline number 020-68683858.
If you have any queries on procuring a home loan or require any assistance, please call our banking executive on +91-7720038590 or write on homeloanexecutive@skyi.com . Our banking executive will provide you with relevant information and connect you with executives of different banks on our panel. We will help you smoothly navigate the process of getting a bank loan as per your requirements.
Our referral program is our way of acknowledging your trust in us. Our referral program rewards you when you refer a friend or family, and he buys a home with us. We will share the latest referral program with you on WhatsApp and you would receive a call from our executive to to explain the Referral Program and its benefits to you. Alternatively, you can call our executive on the landline number 020-68683848 for more details. You can also register your referral on referral@skyi.com , you can also visit at www.skyi.com/referral.php to know more about referral program.
1) Our registration and customer billing team is tasked with assisting you in getting your home loan sanctioned, registering your agreement to sell and providing you with information on amounts due against the construction progress. The team will assist you with documents, photos and updates on the progress of your apartment and the payments made. by you towards it. You can reach the respective registration or collection executive on 020-68683828
2) We highly recommend you to register yourself with Skyi Customer Portal. The Customer Portal gives you online access to your sales order, booking details, financial details, transactions, demands raised and Payments received against the booked unit. It will help to update your contact details directly.
If you have any query, you can raise the same through Raise A Query module in Customer portal. Most effective way to register your request is through raise a Query which can be accessed by login to Customer portal or directly through web based Raise a Query. You can find Customer Portal Login and Raise a Query shortcuts at bottom of our Home page www.skyi.com
1) Our registration and customer billing team is tasked with assisting you in getting your home loan sanctioned, registering your agreement to sell and providing you with information on amounts due against the construction progress. The team will assist you with documents, photos and updates on the progress of your apartment and the payments made. by you towards it. You can reach the respective registration or collection executive on 020-68683828
2) We highly recommend you to register yourself with Skyi Customer Portal. The Customer Portal gives you online access to your sales order, booking details, financial details, transactions, demands raised and Payments received against the booked unit. It will help to update your contact details directly.
If you have any query, you can raise the same through Raise A Query module in Customer portal. Most effective way to register your request is through raise a Query which can be accessed by login to Customer portal or directly through web based Raise a Query. You can find Customer Portal Login and Raise a Query shortcuts at bottom of our Home page www.skyi.com
Our customer service team is mandated to interact with customers and assist them with queries related to their home with us. They will proactively engage with you through the booking to possession process. They will also be responsible for the entire possession process. You can reach out to our customer service executive for issues other than pre-sales, sales, collections and registration. Please call our customer service team on the landline number 020-68683900. Most effective way to register your request is through raise a Query which can be accessed by login to Customer portal or directly through web based Raise a Query. You can find Customer Portal Login and Raise a Query shortcuts at bottom of our Home page www.skyi.com
This is an online portal to provide you with the details of your unit booked with SKYi.
1) Customer Portal gives you online access to your sales order, booking details, financial details, transactions, demands raised and payments received against the booked unit.
2) It will help to update your contact details directly.
3) If you have any query, you can connect with SKYi through Raise A Query module in the customer portal. you can find Customer Portal Login shortcuts at bottom of our Home page www.skyi.com
After your agreement to sale is registered with Govt authorities you will get the mail from SKYi with the subject: You are Invited to Join Skyi's Portal. Press the button "Accept Invitation" and set password. Dashboard page will open.
Please reach out to our Customer Billing and Registration team on 020-68683828 or write us on salescrm@skyi.com and they will resend the invite to you.
Once you have sucessefully logged in to the customer portal, you will find a User Guide on the right hand corner of the top menu bar. Click on the User Guide for full training guide on how to use this portal .
Every project has a dedicated Project Management Agency (PMA) to take care of day to day issues related to security, housekeeping, maintenance etc. Currently PMA is using "My Gate" app to manage all customer related issues. You need to register yourself on "My Gate". Please visit www.skyi.com/skyi-services-pma.php to know more about this along with contact details for PMA assigned to your Project.
If PMA assignment can not be seen in front of your project when you click on www.skyi.com/skyi-services-pma.php please reach out to CRM and Customer Services on 020-68683900 .
